Our new Policys

Xtremely Raw Hair FAQ Policys

📦 Refund & Return Policy

All sales are final due to the custom nature of our wigs and hair units.

We do not accept returns, refunds, or exchanges under any circumstances except the following:

• If you receive the wrong item or your order is incorrect
• You must contact us within 48 hours of delivery to be eligible

To request a correction, please email us with:

• Your order number
• Clear photos of the item received

If approved, we will provide instructions for a replacement. Items sent back without approval will not be accepted.

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🚚 Shipping Policy

All orders are processed before shipment. Once processing is complete, your order will be shipped according to the method selected at checkout.

Shipping Options:

• Standard Shipping: 4–7 business days
• Rush Shipping: 2-3 business days
• Same-Day Shipping: Available on eligible orders (must meet cutoff time)

Processing Time:

• Orders must be processed before shipping timelines begin
• Processing times may vary depending on order volume and customization

Additional Notes:

• Tracking information will be provided once your order ships
• We are not responsible for delays caused by shipping carriers

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❌ Order Changes & Cancellations

• Orders cannot be changed or canceled once placed due to immediate processing
• Please double-check all details before completing your purchase

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💌 Contact Us

For any issues with your order, please contact us within the required timeframe:

• Email: Xtremelyrawhair@gmail.com
• Business Hours: Tuesday – Saturday 9 am to 5 pm