Cancellation policy

Purchase Options & Order Cancellations

Please review the following terms before placing your order.


Order Acceptance

By placing an order with [Your Store Name], you agree to all policies listed on our website, including our processing and shipping times.

All orders are subject to acceptance and availability.


Custom Orders

Due to the customized nature of our wigs:

  • All custom orders are made specifically to your preferences

  • This includes selected styles, measurements, and any submitted photos

Once customization has begun, the order cannot be canceled or modified


Cancellations

We accept cancellations under the following condition:

  • Orders may be canceled within 12–24 hours of purchase ONLY

  • After this timeframe, your order may already be in processing and cannot be canceled

To request a cancellation, please contact us immediately at:
Email: Thehairaddict402@gmail.com


Non-Cancellable Orders

Orders cannot be canceled if:

  • The processing period has started

  • The order has been completed

  • The order has been shipped


Changes to Orders

We do not guarantee changes to:

  • Shipping address

  • Product selection

  • Customization details

Once your order is placed, please ensure all information is correct.


Agreement

By completing your purchase, you acknowledge and agree to this cancellation policy.